Customer support

Compatible audio equipment

A complete list of all products compatible with the full Melco range

For legacy models, see the list at the end of this page for compatibility

Recommended app

Melco Music HD is a free iOS iPad app available from the Apple App Store, which is an innovative control point for Melco devices when connected to USB DACs.

Melco Music HD streamlines the accessibility and playback of streamed and stored digital music, with intuitive control, powerful search functions and full TIDAL and Qobuz streaming integration.

The app also offers, streaming from networked UPnP servers, local playlist creation and management, plus gapless PCM and gapless DSD support (with a suitable DAC).

*MELCO Music HD is a simple App to control the Melco Music Library N1, N10 or N100 series when connected to a USB-DAC.If the Melco Music library is connected to a Network Player or Streamer (not a USB-DAC) then the App recommended by the network player manufacturer should be used as the MELCO Music HD will only work when using a USB-DAC.

Other UPnP control Apps will also work with Network Players / Streamers and also when using USB-DAC.Melco USB-Audio Controller Mode is set to Hybrid by default and should work with all Apps in that setting.

But it is possibly more stable to set MODE to 0 or 1 according to the App that is being used.

MODE 0 – DLNA/UPnP mode:- Melco Music HD, Bubble UPnP, mConnect etc.

MODE 1 – Playlist Mode:- Kazoo, Bubble UPnP

Note

The compatibility test results were obtained in a test environment and this does not necessarily guarantee that similar results will be achieved in different circumstances. Compatibility tests are limited to verification of communication protocols in the short term, and may not necessarily apply to extended operating periods.

Similarly, the results obtained are for the test samples only and may not be indicative of revised production by a third-party manufacturer which is beyond Melco’s control.

Melco supports music file types only, with sampling rates and bit rates which conform to the specification of the network audio player or the USB DAC. (Please do not attempt to play files which the USB DAC does not support. If connecting a USB DAC that does not support DSD over PCM, then please use the ‘Convert to PCM’ function in the SETTINGS menu.)

The operating conditions and any restrictions are noted alongside the product name.

USB connection caution

1. Depending on your USB DAC, the very beginning of a music file may not be reproduced if the sampling rate has changed between music files, or if playing DSD files. In this case, go to Settings>USB DAC>Precision Start Latency and set a gap time around two seconds. This will allow the DAC to change and settle.

2. Data transmission may be unstable while using specialist audiophile USB cables which do not conform to the USB specification. Please try a PC-grade cable, as a reference check if experiencing problems.

3. All USB ports are usable for USB DAC connections. The N1 series Mk2 has an additionally dedicated rear panel USB 2.0 connection for USB DACs.

4. Sometimes there will be unavoidable small click or other noise when switching between PCM and DSD formats depending on the behavior of the
DAC. Caution is advised when formats change within a playlist.

LAN connection caution

1. Please take care not to damage the Ethernet connectors on the N1 by using excessively heavy/stiff Ethernet connectors and cables.
2. Should you experience any problems relating to Gapless playback, or noises between audio files, please contact the third-party manufacturer or your dealer; the N1 can only deliver files as requested by the renderer/player.

The results obtained are for the test samples only and may not be indicative of revised production by a third party manufacturer which is beyond our control.

The operating conditions and any restrictions are noted alongside the product name.