CUSTOMER SERVICE

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Here you’ll find complete support documentation including quick start guides, product manuals and software updates.

Music Library - N1

Manuals

Release Notes

Not compatible with 4.32 for N10 N50 N100. First update only for N1 with 1.00, 1.01.

[Changed point]

– Display: Player Information and Music File Information will not be shown up during file playback and file streaming to network player as default.
   If you want to display this infomration, please select “Extended” on the display setting menu.
   After it is selected, the change will be applied from the next playback start.

– Changed the typeface of the song name display to a proportional font.
   The appearance when displaying in English has been improved.

– Added font licenses information to the Status menu.


[Improvements and fixes]

– MAC address is maintained even if the PLAYER port is enabled. The behavior is the same as that of the N50.

– PLAYER port information is not displayed when the PLAYER port is disabled.

– Fixed the problem that the IP address from the DHCP server was given priority even if the IP address was set as fixed.

– Fixed a rare case where “Internet not connected” was determined even though the Internet was connected when ripping a CD.

– Improved the write speed on NTFS.(it is equivalent to N50)

Music Library - N1Z/2EX, N1A/2EX, N10, N50, N100

Release Notes

[USB DAC Local Player]

-Supported MELCO Marker-less DSD device added
* LUXMAN D-07X
* DENON PMA-1700NE
* DENON PMA-A110
* AYRE QX-5 Twenty (USB2 Version)
* MSB Pro USB

[Others]

-The screen saver function does not start while backup drive is connected.

[Media Server]

-MinimServer2 installer stability improvement

[File Sharing]

-Can be recognized and managed by iOS/Android system

[Remote Control]

-Improved to display a notice that some settings cannot be changed while the web remote control is in operation.

[Screen Saver]

-Bug Fix.  Sometimes the automatic power-off notice shows up instead going to screen saver mode.

[USB DAC Local Player]

-Supported MELCO Marker-less DSD device added:

* Cayin iDAC-6 MK2

[Media Server]
-Twonky was updated to 8.5.2
-MinimServer/SongKong installer stability improvement -Better ‘Start to rescan’ message

[File Sharing]
-Better Windows Integration (can be turned off) -Better Case Sensitive Artist folder operation

[Import/Backup/Revert]
-Better invalid filename handling
    Some error regarding Filenames won’t stop the copy session.
    Error filenames can be listed after the whole copy session.

[Support Function]
-Improved Web service availability check -Set OK as default value for ‘New system software’ notice

[RNDIS USB Tethering Support]
-Android smartphone can be used for temporally WAN conncection

[Import from CD]
-Support to import CD-DA to Expansion drive
   Notice:Expansion drive is set as case insensitive. Gracenote cover art is not supported for Expansion drive -Support to turn off Gracenote cover art for Internal Drive.

[Expansion Drive Support]
-One of Two rear USB ports can be registered as EXPANSION port (N100/N10
only)
   After setting, USB drive can be recognized as Expansion Automatically.
   Auto recognition is available not only plug-in, but system power-on.
   (Regardless of this setting, CD drive and USB-DAC are available to
connect)

[USB DAC Local Player]
-Supports some third party USB remote controller
   L8STAR G20S pro /August PCR450 are compatible.
    Playback Control/Track Control/Volume Control(PCM)/Direct 10key Track Selection are supported -Supports USB HID control
   Track control or Volume control button on some USB-DAC can be used samely as USB remote controller -Repeat mode/Time display mode are persistent until power-off -New MELCO Marker-less DSD supported device
   Soulnote D-3/Z-3

[CD transport mode]
-Supports some third party USB remote controller
   L8STAR G20S pro /August PCR450 are compatible.
   Playback Control/Track Control/Volume Control(PCM)/Direct 10key Track Selection are supported -Time display mode is persistent until power-off

[Downloader]
– Qobuz downloader stability improvement.

[Home screen]

Additionally to MAC OS, Windows10 1803 takes care of mDNS. 

So to improve connectivity, MELCO friendly name on front display shows including “.local” in case it is connected to local network. 

The way to access from PC does not change, so enter “\\N-nnnn.local” or “smb://N-nnnn.local” to access to the Music Library.

(*”nnnn” will change depends on the machine)

 

[Media Server]

-Improved access stability of MinimServer2 starter edition and Song Kong Installer/Controller

 

[Downloader]

-qubuz downloader implemented. If OpenHome streaming account is already used, the account can be used for setting downloader.

 

[Markerless DSD]

-New USB-DACs are added.

 Technics SU-R1000

 TEAC UD-701N

 

[Other]

-Adjustment for the new models released after Ver. 4.10 release.

[USB-DAC Local Player]

– Roon Ready Mode added as a Controller Mode.

  *MELCO won’t be “Roon core” or “Roon server” because Roon requires specific processor chipset for core. 

  *While MELCO is working as Roon Ready USB transport, MELCO won’t accept any playback requests from UPnP AV/OpenHome Controller App.

 

– Devices added for MELCO marker-less DSD

  Marantz SACD30

  SONY SA-Z1

  Lyric Nmode X-DP7

 

[Media Server]

– Roon Ready Mode:suggest to turn off the Media Servers

– Twonky Stability Improvement

 

[Screen Saver]

– Screen will be dimmed after 30 minutes of idle state

  (home screen, no LAN connection, no usb-dac)

 

[Network]

– PLAYER port can be set to OFF (N1A/N1Z)

– OFF state improvement (N10/N100)

 

[Web Remote]

– Stability Improvement

 

[PC Incompatible Character Fix]

– Added new case to fix

 

[Language table]

– Improved Germany/French Table

[Media Server]

– ‘MinimServer”SongKong’ Installer stability update

– Status Menu now supports new status property of ‘MinimServer’   

 

[Import from CD]

  – Bugfix regarding specific character of metadata stops importing as error

 

[USB-DAC Local Player]

  – Devices added for MELCO marker-less DSD

   McIntosh C2700 

   Soulnote S-3 

   Esoteric N-01XD K-01XD K-03XD

   LUXMAN D-10x D-03x

    etc.

  – Bugfix for specific file can be played only from front-panel, cannot from App.

 

[Web Remote]

  – Now the setting is persistent after power off or reboot.

 

[Downloader]

  – [OTOTOY] Retry within the session added when bought files are not ready on site.

  – [mora] Support for requirement update.

MELCO Music Library System Software Ver 4.01 for N1EX/N10/N100

[Changes from N10/N100 1.03]

– Supports N1 EX Series Hardware

   Home Screen for N1 EX

   2-Drives RAID supoort

   Power LED Brightness/RJ45 LED Control

   Dedicated Expansion/Backup/USB-DAC ports

 

[New Support features]

– Web Remote .. Control MELCO from any web browsers

– Internal Drive Check .. Same capability as N1 3.91

 

[New Server features]

– Media Server Selection .. Twonky Server/Minim Server/Off are available

– Song Kong Installer/Controller

   Minim Server is a popular UPnP/Open Home Media Server which supports various tags.

   Song Kong for MELCO Lite is a tool to obtain various tags available online.

   With them, you can utilize extended tags for rich browsing experience. MELCO provides navigation tree indexes for Classical/Jazz/Rock and Pops.

   *Minim Server and Song Kong can be updated separately from MELCO System Update.

   *When Minim Server is available, Twonky Server is disabled and some features depend on Twonky Server also be disabled.

    (ex. Playback using buttons on N1/N10/N100)

   *Song Kong/Minim Server takes more time to startup than Twonky Server. You can use them after 2 minutes from boot up or enable.

   *After Minim Server/Song Kong are activated, new share folder named Log will be appeared for trouble investigation.

   *Please contact Song Kong and Minim Server directly if any questions.

    Song Kong: http://www.jthink.net/songkong/

    Minim Server: https://minimserver.com/

   Media Server Off is useful for non-UPnP environment or non-server use.

 

[New USB-DAC local player features]

– Song Title/Artist Name for MELCO Localplay front panel playback

– Marker-less DSD support : Mark Levinson No5805/Ayre QB-9 twenty/PRIMARE i15

– vTuner internet radio browser can be used on MELCO Music HD app

 

[New CD import features]

– Song titles can be seen before importing

– Support Drive Tray Control with DOWN button 

 

[Improvements]

– New Song Title Font supports Chinese and Korean Characters

– USB-DAC local player: over 2GB WAV file can be played again

– New Time zone Option for China Standard and Taipei

– Behaviour of OTOTOY downloader

– More stability for various environment

– Notice when backup without date/time settings.

Legacy Models - Music Library N1Z/2, N1A/2, N1Z/1 and N1A/1

Release Notes

[Media Server]

-Improved stability of MinimServer2 starter edition and SongKong Installer/Controller

[Media Server]

– Fully renewed for ‘MinimServer”SongKong’

– New Menu ‘Media Server App’

   ‘TwonkyServer’ ‘MinimServer’ ‘Off’ are available.

*   As [MELCO Localplay] front panel USB-DAC playback depends on TwonkyServer, it will be disabled when set to other than TwonkyServer. 

    ‘MinimServer’ requires internet connection for initial installation. MinimServer version installed is MinimServer 2 Starter Edition 

    (free version with limited functionality, paid upgrade available). 

    For details, see the 

        minimserver.com/minimserver2/melco

    page.

   ‘Rescan Songs and Playlists’ also works for MinimServer

   ‘Configure MinimServer’ menu presents URL for Web Configuration.

   ‘Version Check’ menu helps updating MinimServer independently from MELCO System Software.

 

– New Menu ‘SongKong’

   ‘SongKong’ requires internet connection for initial installation (as Lite version)

   ‘SongKong Service’ disables/enables resident SongKong service.

   ‘Configure SongKong’ menu presents URL for controlling SongKong via a web browser. 

    This includes upgrade path to full version.

   ‘Version Check’ menu helps update SongKong independently from MELCO System Software.    

 

* What is ‘MinimServer’

  Alternative UPnP AV Media Server Software  dedicated to serve music (not for Movies/Photos)

  Now MinimServer is ‘recommended server’ to use  with various players such as dCS, Esoteric.

 

* What is ‘SongKong’

  It gathers/maintains detailed metadata for tracks including artwork inside MELCO using online databases.

  Unlike Gracenote, SongKong works for all files installed. 

  SongKong Lite creates a preview detailed report showing the metadata that can be added, to save the changes requires a full Melco license.

  SongKong Lite also provide the capability to manually edit track metadata on the web browser. 

 

[Status]

  – ‘Music Database’ shows MinimServer status when ‘MinimServer’ selected.

  – ‘Media Server’ shows MinimServer version when ‘MinimServer’ selected. 

 

[Import from CD]

  – Bugfix regarding specific character of metadata stops importing as error

 

[USB-DAC Local Player]

  – Support for 2GB-4GB WAV files again

    * FW 3.90-3.91 treats WAV files 2GB-4GB as ‘suspicious’.

      because most of old WAV files indicates 2GB-4GB are actually broken. But now there is a demand to play large WAV files on MELCO

      so we remove this limit again.

  – Devices added for MELCO marker-less DSD

    Mark Levinson No508x

    PRIMARE I15

    Ayre QB-9 twenty etc.

 

[Downloader]

  – [OTOTOY] Retry within the session added when bought files are not ready on site.

  – [mora] Support for requirement update.

[New menu item]

    ‘PC-incompatible characters’ menu item was added.[Dark Mode]

 - Behavior of stopping dark mode was improved.

[USB-DAC Local Player]

  – Devices added for MELCO marker-less DSD

  NAGRA TUBE DAC etc.

  – Some bugs fixed regarding playback source icon.

[Import from CD]

  – Bugfix regarding specific character of metadata stops importing as error

  – Replace PC incompatible character after the CD import. (Replace more character than 3.90)

 

  * NOTE *

    Files and Folders already imported on 3.90 and uses PC incompatible character will not fixed on the firmware update.

    ‘Support’>’PC-incompatible characters’

    will check and fix the characters.

Optical Disc Drive D100

External Disk Drive E100

Melco Environmental Labelling