CUSTOMER SERVICE

FAQs

Your frequently asked questions, answered. 

User Manuals

TIDAL is available if you use an android device with Bubble UPnP.

 Please try any of below to solve these problems.
・Find “Windows Credentials” on ◎(Cortana) task bar => click”Add a Windows credential”

=>Address:\\(friendly name)

User name:nobody
Password:nobody

・SETTINGS =>Network & Internet =>Wi-Fi or Ethernet =>Allow your PC to be discoverable =>ON
・System => Apps & features=> Programs & features =>”View installed updates” =>Select line with code “KB3189866” in it =>Uninstall

Browsing and selecting music, as well as the player transport functions, are accessed by a UPnP Control Point. When a USB DAC is connected to the Melco, after initiation, the Melco will advertise as a UPnP Renderer on the network. Any UPnP control point can see the player therefore and will allow searching and control. Depending on the capabilities of the control point – there are two possible modes of control. Control is set on the Melco (Settings – USB-DAC – Controller – Mode0 or Mode1 or HYBRID).

Mode 0 Apps (UPnP)

MELCO Music HD

BubbleUPnP

mConnect Player

 

Mode 1 Apps (OpenHome)
Bubble UPnP
Kazoo

 

Other App may work. Those above are MELCO checked to work with Music Library Local USB Player function.

 

– Hybrid mode allows the Melco to automatically select Mode 0 or Mode 1 according to the App that is trying to connect – making the

whole experience much simpler.

– Mode 0 locates the playlist on the App device itself (meaning if the app loses comms the player stops).

– Mode 1 locates the Playlist on the Melco (This means that the playlist is maintained even if the App should lose comms on the  network). When playing through USB, the Melco will display the track information and sample rate on the front OLED display.

For BACKUP / EXPANSION
Melco recommends USB HDD drive MELCO E100 or USB HDD drives manufactured by Buffalo technology for high performance and ease of use. 

The Melco offers high speed USB3 – the suggested drives are all fast USB3 drives.
               

For CD-Import
After updating a Melco N1 to V3.00 FW or later the Melco Direct CD Import function is active. We recommend the following

Blu Ray CD drive which is supplied with connecting cable and external power supply. It requires NO setup to use with Melco.

MELCO D100

Buffalo MediaStation Blu-Ray Drive

Contact

If you have any inquiries please feel free to contact the shop where you purchased MELCO for support or leave us a message by filling the blanks below which we will be very delighted to assist.